Privacy Policy

At The Desiremall, we value your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

• Personal Information: Name, email, phone number, shipping address, etc.
• Login Credentials: Account details used for authentication.
• Payment Details: Transaction info (Note: We do not store full card details).
• Referral Data: Activity within your referral network.
• Usage Data: IP address, browser type, and device information.

2. How We Use Your Data

We use the collected data to:

• Process your orders and manage delivery.
• Track referral activities and calculate commissions.
• Provide customer support and service updates.
• Improve our platform and personalize your experience.
• Send promotional and transactional messages.

3. Sharing of Information

We do not sell your personal information. Your data may be shared with:

• Trusted third-party logistics and payment partners.
• Government agencies when required by law.
• Our internal team for analytics and support purposes.

4. Data Protection

We implement industry-standard security practices including data encryption, secure servers, and access restrictions to protect your data against loss, misuse, or unauthorized access.

5. Cookies

We use cookies to improve your browsing experience, remember your preferences, and track referral visits. You can disable cookies in your browser settings, though some features may be affected.

6. Your Rights

You have the right to access, update, or delete your personal data. You may contact us anytime to request changes or raise privacy concerns.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact our support team at: support@thedesiremall.com