At The Desiremall, we aim to deliver your products in a safe, timely, and affordable manner. Please review our shipping and delivery terms below.
We currently ship orders across all major cities and towns in India. International shipping is not available at this time.
Orders are typically processed within 24-48 hours and delivered within:
Please note: Delivery timelines may vary due to product availability, order volume, or external logistics issues (strikes, weather, etc.).
- We offer free shipping on all prepaid orders above ₹499.
- For orders below ₹499 or COD (Cash on Delivery), a flat shipping fee may apply, shown at checkout.
Once your order is shipped, you will receive an email and/or SMS with the tracking details and expected delivery date. You can also check your order status in your dashboard.
Our delivery partners will make up to 3 attempts to deliver the package. If unreachable or address is incorrect, the order may be returned to us. Reshipping charges may apply in such cases.
All items are securely packed to prevent damage during transit. Please do not accept a delivery if the package appears tampered with or opened.
In rare cases, orders may be delayed due to unexpected circumstances. If your order hasn’t arrived within the expected window, please contact our support team.
For any shipping-related queries, reach out to us at: support@thedesiremall.com
